FAQs

Where is Salut Sol based?

Salut Sol is proud to be a 100% Canadian online store that bring you the most unique yet useful tools and accessories to take tour gardening game to the next level. Our mission is to help you become more self sustaining.

 

How Do I Place An Order Online With Salut Sol?

Simply browse the wide collection of high quality products on our easy to use website. When you are ready to buy, click the "Add To Cart" button and your item or items will be added to your virtual shopping cart. Follow the step-by-step checkout process to complete you purchase using a major credit.

 

What Payment Methods Do You Accept?

We currently accept major credit cards and debit cards, including MasterCard, Visa and Discover.

 

Is it Safe To Pay With a Credit Card Online at Gibbs Direct?

Yes, Salut Sol uses leading, cutting edge security and encryption to accept online payments. 

All payment information you provide is encrypted, transmitted and protected by Secure Sockets Layer (SSL) and Transport Layer Security (TLS) encryption technologies. It is then securely processed by a certified Level 1 PCI compliant third-party online payment processor. 

This allows us to offer secure and reliable payment options to our customers and ensure an enjoyable and dependable customer experience.

 

What Happens To My Credit Card Information After Purchase?

During the online transaction process we do not have access to or retain debit card numbers, credit card numbers or Card Verification Values/Codes (CVV/CVC). Salut Sol therefore also can not share it with anyone.

 

What Happens After I Place My Order?

Once your online order is complete you will receive an order confirmation via email that will be sent to the email address you provided at checkout. You can confirm the details of your order by checking this order confirmation email.

 

Why Haven't I Received A Confirmation Email Regarding My Order?

There are usually two reasons for this. (1) you may have misspelled your email address at checkout or (2) your email service provider may have incorrectly sent your order email from us to your junk/spam folder.

Please check your junk/spam folder for your confirmation email. We highly recommend you add us to your email contact list or whitelist all emails from @salutsol.com to ensure our messages get to you.

 

Need anything else? Have any feedback?

Contact us via our live web chat or at support@gibbsdirect.com